Three local Dunedin companies talk about the methods and processes they use to understand their customers & develop world-class technology.
Speakers:
Mark Oliver, Jamie Moran and Steve Wood - MTF Finance
Giving the people what they want:
What would you learn if your customers could really open up to you? Jamie, Steve and Mark will talk about the value MTF Finance gained from their recent Customer Experience Project and what this knowledge will mean for customers in the future.
Rebecca Twemlow - Firebrand
Pitching (Im)perfection:
Rebecca will be talking about the many factors involved in pitching; experience, what stage your business is at, skill-sets, team culture, and service delivery style, to name a few. Learn perfect pitch and how to craft a fool-proof presentation to tell your story.
John Enlow - TracMap
John will talk about his experiences with designing and developing a new product involving both hardware and software. He will cover the design process used, customer interaction and engagement and how everything came together to build a successful product so quickly.